Loading...

Fingerhut

Fingerhut review represents the information on credit reviews, card reviews, purchase plans, Fingerhut fresh start program reviews and FAQs with key information on the company.

Fingerhut

Fingerhut is one of the most popular alternative financing companies in the country. Its primary focus is financing consumers with impaired or poor credit histories. Fingerhut is currently headquartered in Saint Cloud, Minnesota and is one of the most visited online shopping sites for this market category in the U.S. The company’s website is currently ranked 34 in its category, 2,229 nationally and 12,082 globally.

How Many Products Does Fingerhut Offer:

The company offers over 47,000 consumer products in 19 different categories. Consumers can also search its products by using 10 different filter options, including: Price Per Month, Total Price, Brand, Color and more. Fingerhut has developed a very flexible way for consumers to find the products they want to finance more easily.

How Does Fingerhut Finance Consumers:

Fingerhut does not self-finance, but instead offers financing through WebBank, which also provides financing services for such recognized firms, like: Dell Financial Services, PayPal and Yamaha. Because of Fingerhut’s relationship with WebBank, it is able to finance people with impaired credit because it sells its merchandise at slightly higher rates than traditional retail stores.

The Fingerhut History:

The company was founded in 1948 by William Fingerhut and Manny, his brother. The company originally sold automobile seat covers, but by 1952 it transitioned into a mail order catalog. The cataloger offered towels, dishes and tools. The brothers took the company public in 1969 and the family severed all relationship with the company in 1979. Throughout this time the company continued to grow and by 1996 Fingerhut became a top 25 issuer of credit cards in the country. Its highest reported revenue was $1.7 billion. In 2020 the company was part of the Bluestem Brand, Inc. bankruptcy. Today the company is estimated to have annual revenues of only $100 million to $200 million with estimated employee size of 501 to 1000.

How Many People Visit the Fingerhut Website:

As of this writing, Fingerhut is estimated to get 3.6M visitors per month with a 32.33% bounce rate (single page visits), 7.92 pages per visit and an average visit duration of 6:39. These are very favorable numbers compared to other websites in this category.

Review:

  • Fingerhut is one of the largest and most visited websites to finance purchases in the country. The website attracts roughly 3.6M unique visitors every month and provides financing on tens of thousands of consumer products.
  • One of the key benefits of the company is that it provides financing to people with past credit problems. Additionally, it can be a significant resource for people to purchase everyday consumer items who cannot afford to purchase them outright. While the company has received mixed reviews, it is still one of the most popular sources for financing and remains a top destination for people to obtain credit.

Pros:

  • The company is well established and has been in business for almost 80 years
  • The company has one of the largest product offerings in its category
  • Searching for and filtering products is easy and well organized
  • You do not have to create an account in order to search the website products
  • The amount of detail and options on the products page is very good
  • You have multiple ways to pay for your selected products on the company’s website

Cons:

  • Fingerhut financing uses a hard credit pull on your credit profile and could adversely affect your credit score
  • Fingerhut does not currently offer a loyalty program as of the time of this writing
  • Fingerhut often charges more for the retail item than large national retail chains

Reputation:

Fingerhut has a long and established reputation and a large customer following, but reviews have been somewhat mixed. As of this writing, Fingerhut has a 3.5 star rating on Consumer Affairs, a 2.4 star rating on Trust Pilot, and a low 1.15 stars out of five rating with the Better Business Bureau customer reviews. The BBB also received 1,709 complaints in the last three years, and the business is not currently accredited.

Price Comparison Example of Fingerhut Product

Product: Amazon Echo Dot 3rd Generation Smart Speaker – Charcoal

Fingerhut Staples
Regular Price $59.99 $39.99
Discounted Price N/A $14.99
Source: online comparison November 19, 2022
How to Make a Purchase from Fingerhut:

How to Make a Purchase from Fingerhut:

$0.00 22 Minutes
10 Easy Steps.

Buying from Fingerhut

1.1 Enter a product in the search bar. This is a product that you are interested in financing. You do not need to create an account in order to search the company’s products.

Use the product filters

1.2 Use the product filters on the left side of the screen to narrow down your product search to save time and more quickly identify the product you’re looking for. Or you may browse the products that are presented from your keyword search in the step before. When you’ve identified a product, click on the product to view more details.

Coupon Code box

1.3 After you are taken to the product page, Fingerhut presents you with a $10 Off Coupon Code box. You have the option to Copy the code or click the No Thank You link. If you do not click the Copy button the Coupon Box will not reappear for you to have a second chance at the $10 savings.

Note: This option may not appear on all products due to the total price of the product and the popup may be affected by popup blockers.

The Fingerhut Products Page

1.4 After the popup is closed, you can see the details of the product you selected. Fingerhut makes it easy to find the relevant details of the product as well as present you with other items frequently purchased with that particular item.

Detailed Description

1.4.1 Fingerhut provides a detailed description of the product name, including color.

Unique Item Number

1.4.2 Fingerhut provides an item number unique to Fingerhut. This makes it more difficult to comparison shop with other online retailers. There is also a Shipping Code, so you can identify what category and rate schedule for the shipping of the product you’re viewing.

Detailed Information

1.4.3 Fingerhut provides detailed information about the product pricing, including the current price, original price, any savings the purchaser might enjoy and the monthly price for the product through web bank.

Protect your Purchase

1.4.4 Fingerhut also offers Service Plan options to protect your purchase. This plan protects purchasers for defects in materials & workmanship (after the manufacturer’s warranty), mechanical and electrical breakdowns, normal wear and tear, power surges and dust, heat & humidity. The plans often include 24/7 assistance, $0 deductibles and no shipping costs for repairs.

Additional Specific Information

1.4.5 Underneath the Service Plans options are additional specific information about the product, including a detailed description, specifications, reviews and Shipping & Return policy.

When Does Fingerhut Do Free Shipping?

While it is not a standard offering, you can get free shipping if you can find coupons for free shipping. As of this writing, the free shipping coupon code is presented on the home page of the Fingerhut website. Depending on the product, this can save you significant money.

How to Get Free Coupons from Fingerhut

Fingerhut provides an option to get Free Coupons on some product pages. When you click this display ad on the product page, Fingerhut will present you with an option to add an extension to your browser so that coupons will be presented on your browser while using it.

Identifiable Button

1.4.6 Fingerhut provides an easily identifiable button to click if you want to purchase the product. If the product is not available the button is gray and identified as not available.

Email Gift Notice

1.4.7 Fingerhut gives purchasers the option to send items directly as gifts with an option to send an email gift notice.

Reset the Service Plan

1.5 When you click Add to Cart Fingerhut will present you with a popup box to reset the Service Plan if you left the default radio button checked for no service plan. If the Service Plan was already selected this box will not appear.

Just Added to the Cart Info

1.5.1 After the purchase clicks continue, the screen will appear a second time to offer the Service Plan. If the Service Plan was already checked, the options on the right side of the screen do not appear.

Total Purchase Summary

1.6 While in the shopping cart the purchaser is provided a total purchase summary and can then click the check out now button.

Sign-in to Fingerhut

1.7 New customers must create an account but existing customers only need to submit an email address and password.

Register on Fingerhut

1.8 New customers are prompted to provide an email address and password that must be at least 8 characters and include: 1 uppercase letter, 1 lowercase letter and 1 number or special character.

Billing & Shipping

1.9 After you set up your account email and password, Fingerhut asks for your Billing Address.

Payment Options

2.0.1 Fingerhut presents payment options. You have the choice of applying for credit, paying in full, using two forms of payment or gift card.

Purchase all at Once

2.0.2 Here is how you can pay for your purchase all at once. There is no discount for paying at once.

Multiple Payment Forms

2.0.3 Fingerhut provides an option to split the different forms of payment. It allows you to pay using multiple credit or debit cards or a gift card in combination with another gift card or debit or credit card.

Purchase using a gift Card

2.0.4 The final option to pay for your purchase is only using a gift card.

Fingerhut Login

On the top of the home page of the Fingerhut website (www.fingerhut.com) is where you will see the link to log into your account. The entire website is encrypted for security. You can also get there by clicking the following link: Member Login (fingerhut.com).

Fingerhut vs. PerPay

While both PerPay and Fingerhut serve people with less than perfect or impaired credit, Fingerhut is significantly bigger, especially in terms of traffic to its website, and much more established. PerPay focuses more on Buy Now Pay Later (BNPL) and improving customer credit scores. Fingerhut offers a similar type program but does not advertise specific FICO score improvements with customers.

Fingerhut vs. MDG.com

Initially MDG only offered financing in a limited number of states. It recently began offering financing through Capital Community Bank and has slowly been increasing its product offering. Fingerhut still offers more product selection and has been established for longer. MDG financing places an emphasis on making your financing payments via ACH.

Fingerhut vs. Stoneberry

Stoneberry positions itself as a Buy Now Pay Later company that offers a catalog of products. It’s financing programs are designed to target people with past credit problems and applying for financing will not affect your credit score, according to Stoneberry. Fingerhut generates almost 2.5 times more visitors to its online store and offers significantly more products than Stoneberry.

Fingerhut vs. Flexshopper

Flexshopper is a lease to own company that largely serves the same market as Fingerhut. However, Flexshopper is a publicly traded company, while Fingerhut is private. Flexshopper offers a significantly number of products, similar to Fingerhut. The company also appears to offer a lot more products through partnerships with major retailers. Flexshopper also offers installment loans through Transportation Alliance Bank.

Fingerhut vs. Rent a Center

Rent-a-Center is a lease to own company that largely serves the same market as Fingerhut. However, Rent-a-Center has almost 3,000 locations nationally and also is a publicly traded company. Rent-a-Center does not offer more products than Fingerhut, but it does offer furniture delivered to your home. This is a significant advantage over Fingerhut if you are looking to furnish a room or your entire home with furniture and appliances.

Rent to Own Comparison Chart

Key Information:

Legal Name The Fingerhut Companies, Inc.
Founder William Fingerhut
Founding Date 1948
Current Owner Bluestem Brands, Inc.
Customer Service Address 6250 Ridgewood Road, St. Clud, MN 56303
To Mail Account Payments PO Box 70792, Philadelphia, PA 19176
Main Phone Number (800) 208-2500
Customer Service Telephone (800) 556-3208
Fingerhut Financing (800) 964-1975
Website www.FingerHut.com

Frequently Asked Questions - FAQs.

Q1. How does Fingerhut credit work?
A1. Simply search for the product you want to finance, add it to your shopping cart, create an online account and apply for financing. Once you’re approved, Fingerhut processes your order for fulfillment and then reports your revolving account to the credit bureaus.
Q2. What are the most popular Fingerhut products?
A2. As of this writing, web pages that get the most traffic include the Play Station 5, Play Station 4, mini fridges and coolers, hoverboards, DJI Tello Quadcopter Drone with HD camera and Ninja Foodi.
Q3. What is the Fetti Fingerhut Account?
A3. It is the new name of their revolving credit account. This new account was created because the old financing account, Fingerhut Advantage, ended. The new Fetti accounts began on April 12, 2022.
Q4. How to tell if catalog products are out of stock?
A4. Fingerhut keeps its products updated on its website. Whenever looking through a Fingerhut catalog you should check the website to see if the product is still available.
Q5. What states does Fingerhut collect sales tax for?
A5. Fingerhut collects sales tax for the following states: AL; AR; AZ; CA; CO; CT; DC; FL; GA; HI; IA; ID; IL; IN; KY; KS; LA; MA; MD; ME; MI; MN; MO; MS; NC; ND; NE; NJ; NM; NV; NY; OH; OK; PA; PR; RI; SC; SD; TN; TX; UT; VA; VT; WA; WI; WV and WY and the city of Nome, AK.
Q6. How do you use the Fingerhut promo code?
A6. You can enter your promo code during the checkout process. The promo code must be valid and is entered while Reviewing and Placing your order, also listed as Step 3.
Q7. How to cancel a Fingerhut order after you’ve placed it?
A7. It is important that you contact customer service as quickly as you can. Once an order is placed it is processed immediately. By contacting customer service sooner, there is a better chance the order can be stopped and cancelled prior to shipping.
Q8. How to get free merchandise from Fingerhut?
A8. Yes. Fingerhut sends free gift promotional codes periodically, which can be found on their website. You are often only allowed one free item per order.
Q9. Does Fingerhut offer a Spanish language website?
A9. No. They did in the past but decided to cancel it due to low traffic volume.
Q10. Does Fingerhut allow returns?
A10. Yes, but there are certain restrictions. Most items can be returned within 60 days from the date of order. However, there is a list of items that need to be returned within 30 days. For more information you can click here.
Q11. Does Fingerhut pay for return shipping?
A11. No. That is the responsibility of the customer unless the item was damaged or defective.
Q12. Does Fingerhut allow you to ship to a different address than your billing address?
A12. Yes, but not for your first order when using their financing. Fingerhut allows you to use a different shipping address after your first order.
Q13. Does Fingerhut warehouse all of its merchandise?
A13. No. Fingerhut will sometimes have products shipped directly to the customer from the supplier or manufacturer. This is called drop shipping. This kind of fulfillment can affect delivery date.
Q14. Does Fingerhut offer local pickup?
A14. Yes. Most local pickup is done at a UPS Access Point location. Sometimes local pickup will occur at retail establishments, like: CVS, Michael’s and Advance Auto Parts. Customers are required to present a government issued photo identification in order to pickup their merchandise from such locations.
Q15. Does Fingerhut offer deferred payments?
A15. Yes. On occasion Deferred Payments are offered on specific purchases. Such details are described in the purchase offers.
Q16. When Does Fingerhut increase credit lines?
A16. Fingerhut reviews accounts several times a year. However, as of this writing, Fingerhut does not accept customer requests for credit line increases.
Q17. Does Fingerhut provide customers with free FICO scores?
A17. Yes. Customers get a Fico score each month while having a financing account.
Q18. Is Montgomery Ward affiliated with Fingerhut?
A18. No. They are separate companies.
Q19. Can I use my Fingerhut credit card at other stores?
A19. No. You can only use your Fingerhut credit account at their website.
Q20. Can I use my Fingerhut credit card to buy gas?
A20. No. It is only good at Fingerhut’s website.
Q21. How many locations does Fingerhut have?
A21. Fingerhut does not currently offer retail locations. You can make purchases at their website.
Q22. How does Fingerhut compare to other financing companies?
A22. We have detailed comparisons between Fingerhut and PerPay, MDG, Stoneberry and Flexshopper. View these to discover how these other financing companies compares to Fingerhut.
Q23. How do you see your Fingerhut Account balance?
A23. You must log into your online account on the main website. From there you will see your account balance, due date, minimum amount due and available credit.
Q24. Does Fingerhut charge a fee to keep an account open?
A24. No, there are no monthly or annual fees.
Q25. How do I get a Fingerhut catalog?
A25. You can get a Fingerhut catalog by visiting Fingerhut.com and signing up for their mailing list. Fingerhut also offers an online version of the catalog, where you can browse and shop for products from the comfort of your own home.
Q26. Can you use your Fingerhut credit card anywhere?
A26. No, Fingerhut credit cards can only be used to purchase at Fingerhut.com and Fingerhut-affiliated stores. Other retailers or merchants do not accept Fingerhut credit cards. Fingerhut does offer prepaid Mastercard and Visa card that can be used around the world
Q27. What bank does Fingerhut use?
A27. Fingerhut uses WebBank, a Utah-chartered industrial bank, as its provider of credit. Fingerhut is an online store that offers customers a variety of easy financing options to help them purchase products.
Q28. Is Fingerhut legit?
A28. Yes, Fingerhut is a legitimate and reputable company. Fingerhut offers credit products that can help people with bad or limited credit access consumer goods and services. Fingerhut has been in business for over 70 years, providing customers with quality products and services at competitive prices.
Q29. Where is the Fingerhut catalog code?
A29. The Fingerhut catalog code can be found at the bottom of Fingerhut catalogs. It is usually located in a box with other Fingerhut-related information such as Fingerhut's contact information, website address, and other promotional details.
Q30. Does Applying for Fingerhut Financing Affect Your Credit
A30. Yes it can. According to online reports, Fingerhut credit card financing does what’s called a “hard pull” on your credit file, which shows up as an inquiry and could adversely affect your credit score.
Related Articles:

Rent A Center

Rent A Center review with pricing, ordering instructions, key information and FAQs

FlexShopper

An All-Inclusive Guide

Aaron's Rent to Own

An All-Inclusive Guide to Aaron’s Rents, including product offering, key information and FAQs.